Returns Policy

1. If you wish to return an item, please firstly contact our Customer Care Team at sales@nourella.co.uk
2 When returning items, please enclose a note in the package stating why it is being returned, whether you would like a replacement or refund, your name, full address and a daytime telephone number. We do not keep individuals’ credit or debit card details for data protection reasons, so a member of our Customer Care Team will need to contact you to obtain this information before a refund can take place.

3. Address the package to Pharma Medico Ltd, 42 Park Hall Business Village, Longton, Staffordshire, ST3 5XA

4. Please note that all returns are evaluated before being processed.

5. If for any reason you need assistance with your queries, please email our Customer Care Team at sales@nourella.co.uk